bujang Casino & Sportsbook Data Care

This page describes what we collect when you use bujang and how we keep that data protected. We take your privacy seriously. When you register, deposit, place wagers on Liga 1 or Piala AFF, play live-dealer tables, or use our slot games, we collect information necessary to operate our platform, verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, or bank transfer, and comply with legal obligations.

We do not sell your personal data to third parties. We do not share your account details with advertisers or data brokers. Our servers may sit outside your jurisdiction, but we encrypt all sensitive information and restrict access to authorized staff only. This policy explains our practices in detail.

Our support team in Jakarta, Surabaya, Bandung, and Medan can answer questions about how we handle your data. You also have rights to access, correct, or request deletion of your information—details below.

What Data We Collect on bujang

We collect information in three categories: registration data, transaction data, and behavioral data.

Registration and Identity Data

When you open a bujang account, we collect your email address, phone number, full name, date of birth, national ID number (or passport), and residential address. We use this information to verify your identity (KYC), prevent fraud, and comply with anti-money-laundering regulations. We store this data encrypted on our servers and do not share it with third parties except where required by law (e.g., if a court orders disclosure).

Transaction and Payment Data

We record every deposit, withdrawal, and wager on bujang. This includes the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), timestamp, and outcome. We retain this data for accounting, dispute resolution, and regulatory compliance. We do not store your full payment card or bank account number; instead, we store a tokenized reference that allows us to process future transactions without re-entering details.

Note: We do not store your full payment credentials on our servers. Payment processors (e.g., your bank or e-wallet provider) handle sensitive card or account data directly.

Behavioral and Usage Data

We collect information about how you use bujang: which games you play, how long you stay on the platform, which markets you view (e.g., Liga 1 odds, live-dealer tables, slot games), and which features you access. We use this data to improve our platform, personalize your experience, and detect suspicious activity (e.g., rapid account creation followed by large withdrawals, which may indicate fraud).

We also collect technical data: your IP address, browser type, device type, and operating system. This helps us troubleshoot technical issues and protect against unauthorized access.

How We Use Your Data

We use the data we collect for the following purposes:

Account management: We verify your identity, process your deposits and withdrawals, and manage your account balance.
Regulatory compliance: We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may report suspicious activity to relevant authorities.
Fraud prevention: We analyze patterns to detect and prevent fraud, account takeover, and collusion.
Platform improvement: We use behavioral data to improve our games, markets, and user interface.
Customer support: We use your data to respond to support requests, troubleshoot issues, and resolve disputes.
Marketing (optional): If you opt in, we may send you promotional emails about new games, markets, or bonuses. You can unsubscribe at any time.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate bujang. These include payment processors (banks, e-wallet providers), hosting providers, and analytics services. We share only the minimum data necessary for each provider to perform their function. For example, we share your name and amount with your bank when you request a withdrawal, but we do not share your full transaction history with them.

All third-party processors are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell your data to advertisers, data brokers, or other commercial entities.

Your data rights on bujang

You can request access to all personal data we hold about you.
You can request correction of inaccurate or incomplete data.
You can request deletion of your data (subject to legal retention requirements).
You can opt out of marketing emails at any time.
You can request a copy of your data in a portable format.

Data Retention and Deletion

We retain your personal data for as long as your bujang account is active, plus a retention period after closure (typically 5–7 years) to comply with legal and regulatory requirements. After this period, we delete or anonymize your data. However, we may retain certain data longer if required by law (e.g., anti-money-laundering regulations may require 10-year retention of transaction records).

If you request account deletion, we close your account and begin the deletion process. However, we retain transaction records and identity documents as required by law. We do not delete data if there is an active dispute or investigation.

Cookies and Tracking Technologies

We use cookies to remember your login session, store your preferences, and track your activity on bujang. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may limit your ability to use bujang. We do not use cookies to track you across other websites.

We also use analytics services (e.g., Google Analytics) to understand how users interact with our platform. These services may set their own cookies. You can opt out of analytics tracking by adjusting your browser settings or using a privacy extension.

Data Security and Encryption

We encrypt all sensitive data (passwords, payment information, identity documents) using industry-standard encryption (TLS 1.2 or higher). Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We limit access to your data to authorized staff only, and we require multi-factor authentication for administrative access.

However, no security system is perfect. If we discover a data breach, we notify affected users within 30 days and provide guidance on protective steps. We also report breaches to relevant authorities as required by law.

International Data Transfers

Our servers may be located outside your jurisdiction. When you use bujang, your data may be transferred to and stored in countries with different data protection laws. By using bujang, you consent to this transfer. We take steps to ensure that data transferred internationally receives the same level of protection as in your home country.

Your Rights and Contact Information

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact our support team via live chat, email, or phone. We respond to data-access requests within 30 days. If you believe we have mishandled your data, you may file a complaint with your local data protection authority.

Our support team is available in English and Indonesian. We handle all data-privacy inquiries confidentially and do not share your request details with third parties.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We notify you of major changes via email and in-app notification. Continued use of bujang after a change takes effect constitutes acceptance of the updated policy. If you disagree with a change, you may close your account.